Inside this activity
Read the order back before making the drink. Place the cup on a clean tray with a spoon and a napkin. At the end of the shift, clear the tables and count the unused cups. Name a problem, offer one change and explain who benefits. A partner asks one practical question before the next draw.
- Pitch one improvement for menu.
- Pitch one improvement for cup.
- Pitch one improvement for table.
- Pitch one improvement for order.
- Pitch one improvement for receipt.
- Pitch one improvement for milk.
- Pitch one improvement for spoon.
- Pitch one improvement for napkin.
