Inside this activity
Check the platform number on the departure board. Our seats are in the third carriage, beside the window. Keep the aisle clear and prepare the ticket before the conductor arrives. Name a problem, offer one change and explain who benefits. A partner asks one practical question before the next draw.
- Pitch one improvement for platform.
- Pitch one improvement for carriage.
- Pitch one improvement for seat.
- Pitch one improvement for ticket.
- Pitch one improvement for route.
- Pitch one improvement for luggage.
- Pitch one improvement for arrival.
- Pitch one improvement for transfer.



