Inside this activity
We read the departure screen before joining the line. Attach the luggage tag firmly and keep the boarding pass ready. Gate numbers may change, so check the screen again after the break. Name a problem, offer one change and explain who benefits. A partner asks one practical question before the next draw.
- Pitch one improvement for terminal.
- Pitch one improvement for gate.
- Pitch one improvement for passport.
- Pitch one improvement for boarding.
- Pitch one improvement for screen.
- Pitch one improvement for suitcase.
- Pitch one improvement for tag.
- Pitch one improvement for departure.
